Last updated: March 10, 2026
Neram Classes ("we", "our", or "us") operates the aiArchitek - NATA/JEE Paper 2 Learning App (the "Service") at neramclasses.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.
We collect the following information when you use our Service:
Account Information: Name, email address, phone number, and profile photo provided during sign-up via Google Sign-In or phone OTP verification.
Student Profile Data: Educational details such as NATA scores, preferred colleges, and exam center preferences that you provide to use our tools.
Payment Information: Transaction details processed through Razorpay. We do not store your card or bank details directly.
Device Information: Browser type, operating system, screen resolution, device type, and unique device identifiers for app functionality and diagnostics.
Precise Location: With your permission, we collect your precise GPS location to provide location-based features such as nearby exam centers and regional college recommendations.
Diagnostics & Error Logs: Crash reports, error logs, and performance data to identify and fix issues, improving the app experience for all users.
Usage Data: Information about how you interact with the Service, including pages visited, features used, and session duration.
To provide and maintain our Service (cutoff calculator, college predictor, exam center locator)
To authenticate your identity and secure your account
To process payments for premium features
To provide location-based recommendations and nearby exam centers
To diagnose and fix technical issues using crash logs and error reports
To send important updates about the Service
To improve our tools and user experience
We use the following third-party services to operate our platform:
Google Firebase: For authentication (Google Sign-In and phone OTP verification)
Supabase: For secure data storage and database management
Razorpay: For payment processing (governed by Razorpay's privacy policy)
Vercel: For hosting and content delivery
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication tokens, and role-based access controls. However, no method of electronic storage is 100% secure.
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by visiting our account deletion page or contacting us.
Access your personal data stored with us
Request correction of inaccurate data
Request deletion of your account and data
Withdraw consent for data processing (including location tracking)
Our Service is intended for students aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Website: neramclasses.com